SIT30122

Certificate III in Tourism

Study duration

12 months

Course delivery

Online / In person

Cost of course

$3,850

Accrediation

Nationally recognised

Overview

Belgravia Academy’s Certificate III in Tourism is a multi-faceted program designed to provide a solid foundation in the tourism and travel industry. Covering key areas including customer service, workplace health & safety, tourism sales & bookings, this course is perfect for those looking to enter the industry.

Unlock Your Future in Tourism

  • Gain the skills and knowledge to work confidently and effectively in the travel and tourism industry.
  • Work in a variety of settings including hotels, tour groups and holiday parks/resorts.
  • Delivered in a hybrid online/in-person model with a focus on real world situations and experience.
  • 12 month Certificate III in Tourism course which includes a practical component at a recognised tourism property.

Become a Tourism Professional

If you’re ready to step into a vibrant, exciting career in tourism, this qualification is your perfect starting point. It’s designed for people who want to build practical skills in tourism services, sales, and operations—giving you the confidence to coordinate experiences that leave lasting impressions.

With this qualification, you’ll be prepared to work in a wide range of tourism settings, from tour operators and holiday resorts to cultural sites and visitor information centres. You’ll gain the know-how to operate independently, make thoughtful decisions, and work under minimal supervision—qualities that employers in the tourism industry highly value.

Imagine yourself creating unforgettable moments for travellers, connecting them to new places and cultures, and being part of an industry that’s all about discovery and adventure. Whether you’re looking to work with large tourism companies or local businesses, this course opens doors to endless possibilities and sets you on a path to a rewarding, dynamic career in tourism.

Course Outcomes

With hands-on experience at the heart of the SIT30122 Certificate III in Tourism, you’ll graduate with more than just knowledge—you’ll have real-world skills and confidence that employers are looking for. This qualification equips you to step into a variety of roles in the tourism and hospitality industry, from Customer Service Officer and Inbound Tour Coordinator to Adventure Tour Guide, Booking Agent, or Visitor Information Officer.

Complete all course components, and you’ll be awarded the full qualification, setting you up for a successful career in tourism. If life takes you in a different direction, you’ll still receive a Statement of Attainment for any units you’ve completed, giving you recognised credentials to build on.

This course is your gateway to an exciting future in tourism, where your skills can help create memorable experiences for travellers everywhere.

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Course Information

SIT30122 – Certificate III in Tourism

Accredited Course Details: Training.gov.au

SITTIND003: Source and use information on the tourism and travel industry
SITXCCS014: Provide service to customers
SITXCOM007: Show social and cultural sensitivity
SITXWHS005: Participate in safe work practices
SITTTVL001: Access and interpret product information
SITTTVL003: Provide advice on Australian destinations
SITTTVL004: Sell tourism products or services
SITTTVL006: Book tourism products and process documentation
SITTTVL007: Use a computerised reservations or operations system
SITXCCS009: Provide customer information and assistance
SITXCCS010: Provide visitor information
SITHACS016: Provide accommodation reception services
BSBSUS211: Participate in sustainable work practices
BSBPEF202: Plan and apply time management
HLTAID011: Provide First Aid

National Recognised Training for Certificate III in Tourism

A blended-delivery model is used where students have access to a range of educational modes including:

  • virtual classroom software that houses the eLearning content for the units of competency.  This will be either through an external eLearning program – “Catapult”, or via our own Student Management System – “aXcelerate”.
  • assessment activities will be completed through either one or both of these platforms,
  • remote learning with a fortnightly login to a Teams meeting for trainer interaction, presentation on a chosen topic, student queries to assist with their learning and assessments,
  • practical placement and assessment activities and projects to be completed under supervision with a variety of evidence provided to the qualified assessor for them to make the competency decision/

Enrolment: Students will be required to provide their Unique Student Identifier prior to the commencement of the course.

Students will also need to complete a “Pre-Training Review” which includes a LL & N and Support Needs assessment prior to enrolment in the course. This review will assist our training team in determining the suitability to the course for the student and help identify any learning support needs they may have.

Online theory: As the eLearning of the course is delivered in an online eLearning platform and the fortnightly meetings with the trainer are delivered in a virtual classroom environment, students are required to have a computer or laptop that is fitted with a video conferencing camera, microphone and a reliable internet connection.

Practical placement: Practical Placement is structured workplace attendance. It is a compulsory part of the course and is designed to help the student better understand what they have learnt by putting it into practice in the workplace. Students are required to attend a 6 day practical component at one of our training properties. Details are finalised with the student, trainer and property management.

Some students may find the physical aspects of the practical training strenuous and will be asked to discuss any injuries or physical limitations with Belgravia Academy staff prior to enrolment and/or attendance at the practical placement. If an issue is identified, reasonable adjustments may be available – such as flexible scheduling or support with work tasks. Any reasonable adjustment will need to be justifiable and must uphold the integrity of the qualification.

Appropriate comfortable clothing is required at the practical sessions due to the nature of the activities being undertaken.

$3,850

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