SIT40122

Certificate IV in Travel and Tourism (Holiday Parks and Resorts)

Study duration

12 months

Course delivery

Online / In person

Cost of course

$3,850

Accrediation

Nationally recognised

Overview

Ready for an exciting career in the travel and tourism industry? Look no further than our industry-integrated Certificate IV in Travel and Tourism (Holiday Parks and Resorts) qualification, designed to launch you into a diverse range of roles within Australia and around the world.

The Certificate IV in Travel and Tourism (Holiday Parks and Resorts) qualification reflects the vital role talented travel and tourism professionals (with a wide range of skills and in-depth knowledge of industry operations) play in helping coordinate travel or tourism services. Whether you dream of working for a tour operator, inbound travel company, or a tourist attraction, this qualification provides the pathway to get you there.

Throughout the course, you’ll develop the skills to work independently or with limited guidance to solve complex problems and to plan, monitor, and evaluate the work of team members in supervisory roles. The course covers topics such as customer service, marketing, financial transactions, cultural sensitivity, and workplace health and safety, so you can confidently take on a range of exciting job titles, including senior operations coordinator, sales executive, or product coordinator.

The travel and tourism industry is a major contributor to Australia’s economy, and while the global pandemic caused a hit to the sector, the industry is predicted to make a full recovery by 2025. With strong domestic tourism figures and increasing demand for post-pandemic travel, tourism operators are currently facing staff shortages, making it the perfect time to kickstart your career in the industry.

Upon completion of the course, you’ll have the foundation knowledge to undertake further studies in travel and tourism, events, or business.

So why wait? Join our highly-experienced team of industry professionals who are the best in the business and gain the tools you need to get ahead. Possible career outcomes include inbound tour coordinator, ride attendant, tour operations manager, travel agency manager, travel consultant, and visitor information officer. The sky’s the limit with this qualification, so apply now to start your journey towards an exciting career in travel and tourism with a Certificate IV in Travel and Tourism (Holiday Parks and Resorts)!

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Course Information

SIT40122 – Certificate IV in Travel and Tourism

Qualification Details: Training.gov.au

BSBSUS211: Participate in sustainable work practices
SITTIND003: Source and use information on the tourism and travel industry
SITXCCS015: Enhance the customer experience
SITXCOM007: Show social and cultural sensitivity
SITXCOM010: Manage Conflict
SITXFIN008: Interpret financial information
SITXHRM007: Coach others in job skills
SITXINV007: Purchase Goods
SITXWHS006: Identify hazards, assess and control safety risks
SITXWHS007: Implement and monitor work health and safety practices
SITTTVL001: Access and interpret product information
SITTTVL003: Provide advice on Australian destinations
SITTTVL004: Sell tourism products or services
SITTTVL007: Use a computerised reservations or operations system
SITXCCS010: Provide visitor information
SITTIND004: Source and use information on the holiday park and resort industries
SITXHRM008: Roster staff
SITXCCS017 Use a computerised booking system
SITXHRM009 Lead and manage people

Nationally Recognised Training Logo - Certificate IV in Travel and Tourism (Holiday Parks and Resorts)

 

A blended-delivery model is used where students have access to a range of educational modes including:

  • virtual classroom software that houses the eLearning content for the units of competency.  This will be either through an external eLearning program – “Catapult”, or via our own Student Management System – “aXcelerate”.
  • assessment activities will be completed through either one or both of these platforms,
  • remote learning with a fortnightly login to a Teams meeting for trainer interaction, presentation on a chosen topic, student queries to assist with their learning and assessments,
  • practical placement and assessment activities and projects to be completed under supervision with a variety of evidence provided to the qualified assessor for them to make the competency decision/

Enrolment: Students will be required to provide their Unique Student Identifier prior to the commencement of the course.
Students will also need to complete a “Pre-Training Review” which includes a LL & N and Support Needs assessment prior to enrolment in the course. This review will assist our training team in determining the suitability to the course for the student and help identify any learning support needs they may have.

Online theory: As the eLearning of the course is delivered in an online eLearning platform and the fortnightly meetings with the trainer are delivered in a virtual classroom environment, students are required to have a computer or laptop that is fitted with a video conferencing camera, microphone and a reliable internet connection.

Practical placement: Practical Placement is structured workplace attendance. It is a compulsory part of the course and is designed to help the student better understand what they have learnt by putting it into practice in the workplace. Students are required to attend a 6 day practical component at one of our training properties. Details are finalised with the student, trainer and property management.

Some students may find the physical aspects of the practical training strenuous and will be asked to discuss any injuries or physical limitations with Belgravia Academy staff prior to enrolment and/or attendance at the practical placement. If an issue is identified, reasonable adjustments may be available – such as flexible scheduling or support with work tasks. Any reasonable adjustment will need to be justifiable and must uphold the integrity of the qualification.
Appropriate comfortable clothing is required at the practical sessions due to the nature of the activities being undertaken.

$3,850

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