SITHFAB021 Provide responsible service of alcohol
Responsible Service of Alcohol (VIC)
Study duration
6 Hours
Course delivery
Online
Cost of course
$69
Accrediation
Nationally recognised
Overview
The Responsible Service of Alcohol (RSA) course equips participants with the essential skills and knowledge required to sell, serve, or supply alcohol in a safe and responsible manner in Victoria. This nationally recognised training meets the competency requirements for SITHFAB021 – Provide Responsible Service of Alcohol.
The course covers key RSA principles, including assessing intoxication levels, recognising at-risk customers, and implementing harm minimisation strategies. Participants will learn how to refuse service professionally, de-escalate conflict, and promote responsible alcohol consumption in various hospitality and retail settings. This training applies to a range of roles, including bartenders, wait staff, liquor store attendants, winery and brewery employees, security personnel, and venue managers.
Certification requirements vary across states and territories, with this course specifically providing compliance within Victoria. The training provides a strong foundation in legal responsibilities, customer service, and workplace policies to ensure compliance with industry standards.
Whether you’re starting a career in hospitality or need to renew your RSA certification, this course ensures you are well-prepared to serve alcohol responsibly while contributing to a safer drinking environment.
| Name | |
| Responsible Service of Alcohol (Self Paced) |
Course Information
This is a remote, self-paced e-learning course that allows you to work through the modules at your own pace. To complete the course, you must successfully submit the following assessments:
- Knowledge Questions – Respond to multiple-choice and short-answer questions.
- Written Responses – Provide detailed answers based on specific scenarios.
- Video Submissions – Record and submit short videos demonstrating required skills.
To enrol, students must provide their Unique Student Identifier (USI) and email address. As this is a remote eLearning course, students need a computer or laptop with audio, video, and a reliable internet connection. While the course works on most computers, laptops, and tablets, mobile phones are not recommended due to screen size but can be used for recording video content. A modern web browser is required to support eLearning features.
$69
Contact us to find out more or enrol online today!