SITTIND003
Source and Use Information on the Tourism and Travel Industry
Study duration
Self-paced / up to 6 months
Course delivery
Online
Cost of course
$350 (tbc)
Accrediation
Nationally recognised
Overview
The ability to source and use information on the tourism and travel industry is essential for anyone working within the field. Staying informed about industry trends, regulations, and current and emerging technologies ensures you can deliver exceptional service and make informed decisions.
This nationally recognised short course equips you with the skills to source, interpret, and apply accurate information about the tourism and travel industry in your day-to-day role.
You will learn how to:
- Find and access reliable information on how the tourism and travel industry is structured and operates to support daily duties.
- Track and apply knowledge of current and emerging products and services to improve work performance.
- Source and use compliance information, including relevant laws, quality assurance schemes and career planning.
- Access and apply information about equal employment opportunity and use this to work ethically and compliantly.
- Obtain information on ethical industry practices and conduct day-to-day tourism and travel activities in line with ethical standards.
- Source information on current and emerging technologies to suggest new and better practices to enhance day‑to‑day performance.
- Update personal and organisational knowledge by identifying issues and trends and share insights with colleagues.
On completion of this course, you will have practical, up-to-date knowledge on how the tourism and travel industry works, including industry structure, key technologies, relevant laws and ethical practices. You will use this information in real workplace tasks so you can work confidently and effectively day to day. These skills are vital for anyone working in the tourism and travel industries.
Other Relevant Courses
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- Participate in Sustainable Work Practices
- Manage Conflict
- Purchase Goods
- Use a Computerised Booking System
- Show Social and Cultural Sensitivity
- Enhance Customer Service Experiences
- Provide Service to Customers
- Access and Interpret Product Information
- Certificate III in Tourism
- Certificate IV in Travel and Tourism (Holiday Parks and Resorts)
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