Use a Computerised Booking System

Keep up-to-date with the necessary skills for the service industry. Learn to be accurate and efficient in managing bookings with this nationally recognised short course.

You will gain the confidence to use a computerised booking system effectively by handling reservations, updates, and operational tasks with precision.

You will develop skills to:

• Use a computerised booking system to check availability, create bookings with accurate customer details, input and retrieve data in required formats, make updates, and save and file records according to organisational policies and procedures.
• Send and receive communications from colleagues in the system by creating and processing messages and accessing and interpreting incoming communications.
• Administer sales and operations using the system to perform sales and operational tasks, manage bookings according to policies and procedures, and produce required reports.
• Reduce waste by minimising printed materials and maximising electronic transmission and record keeping.

Completing this course ensures you can maintain smooth booking operations and deliver a professional customer experience. These skills make you an asset in any organisation that relies on efficient reservation systems.